Landscape Design and Plant Warranty | Redwood Land Design | Raleigh, NC

You should feel confident in your new landscape design. That’s why we offer a 180-day limited warranty for your new trees and shrubs provided you take the appropriate measures to care for the plant.


Newly installed landscape plants often suffer a phenomenon called “transplant shock.” This is especially common during summer months. It is essential that plants receive proper care to minimize stress and ease their transition into the ground. Upon installation, it is the responsibility of the owner to supply the plant with sufficient water and fertilizer as needed throughout the year.

Trees and shrubs are warrantied for 180 days from the date of installation and will be replaced within the warranty period, or other such reasonable period should they die.

Warranty replacements will be a “50/50” transaction. Redwood Land Design will dispose of the previous plant and provide and install an identical replacement plant free of labor charge. The client is responsible for paying wholesale cost of the new plant, which is determined by Redwood Land Design.

Redwood Land Design will make warranty replacements during the optimum planting seasons: spring and autumn.

Redwood Land Design assumes no liability for replacement or refund of plantings killed or damaged by:

  • Disease
  • Fungus
  • Insect infestation
  • Extreme heat
  • Extreme cold
  • Drought
  • Excess rainfall
  • or other conditions beyond our control
We will also not replace plants experiencing seasonal dieback when pruning and proper care will restore them to health.

Redwood Land Design cannot warranty against forces of nature such as erosion, gravity, and winds, which can cause washout and the leaning of select plant material. Redwood Land Design cannot warranty against weed or grass growth in mulch or topsoil beds, due to the germination of dormant seeds prevalent in the soil. Redwood Land Design cannot warranty herbicide treatments, fungicide treatments, or insecticide treatments.

This warranty shall be void and will not apply to any plants which were originally installed by Redwood Land Design, then subsequently repaired, adjusted, moved or modified by an individual or entity other than Redwood Land Design.

There is no warranty on plants provided at material cost for client installation. In addition, annuals, perennials, bulbs, ground covers, grass, roses, and transplanted plant material are not covered under this warranty.

To make a warranty claim, contact Redwood Land Design.